Terms of Service

Effective Date: January 15, 2024

Agreement to Terms

Welcome to Gruporojashernandez, your trusted platform for mobile top up and recharge services. By accessing and using our website at gruporojashernandez.com, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. These terms apply to all visitors, users, and others who access or use our mobile recharge services.

Service Description

Gruporojashernandez provides online mobile top up and recharge services for various mobile networks including Virgin Mobile, Etisalat, and other international carriers. Our platform enables users to:

  • Top up your phone with prepaid credit
  • Recharge mobile phone numbers instantly
  • Access international mobile recharge services
  • Manage multiple phone numbers and accounts
  • Receive instant confirmation of successful transactions

User Responsibilities

When using our mobile top up services, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must:

  • Provide valid mobile phone numbers
  • Ensure sufficient funds for transactions
  • Use the service lawfully and ethically
  • Protect your account information
  • Report any unauthorized access
  • Comply with carrier terms and conditions

Payment and Billing

All mobile recharge transactions are processed securely through our payment gateway. Prices for top up services are clearly displayed before purchase and include all applicable fees. Payment is due immediately upon placing an order for mobile top up or recharge services. We accept various payment methods including credit cards, debit cards, and digital wallets. All transactions are final once the mobile recharge has been successfully delivered to the specified phone number.

Important: Refunds are only available in cases where the mobile top up fails due to technical issues on our end and cannot be resolved within 24 hours.

Privacy and Data Protection

We take your privacy seriously and are committed to protecting your personal information. When you use our mobile recharge services, we collect only the necessary information to process your top up requests, including your phone number, payment details, and transaction history. This information is used solely for providing our services, improving user experience, and complying with legal requirements. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in our Privacy Policy.

Service Limitations and Disclaimers

While we strive to provide reliable mobile top up services, certain limitations apply:

Service Availability: Our mobile recharge services are subject to the availability of carrier networks and may be temporarily unavailable due to maintenance or technical issues.

Transaction Limits: Daily and monthly limits may apply to mobile top up transactions for security purposes.

Carrier Restrictions: Some mobile networks may have specific requirements or restrictions that could affect the delivery of your recharge.

Prohibited Uses

You may not use our mobile top up platform for any unlawful purpose or to solicit others to perform unlawful acts. Prohibited activities include but are not limited to:

  • Using stolen payment methods
  • Attempting to circumvent security measures
  • Creating multiple accounts to abuse promotions
  • Interfering with service operations
  • Violating carrier terms of service
  • Engaging in fraudulent activities

Modifications to Terms

Gruporojashernandez reserves the right to revise these Terms of Service at any time without notice. By using our mobile recharge services, you agree to be bound by the current version of these Terms of Service. We recommend reviewing these terms periodically to stay informed of any updates. Continued use of our platform after changes are posted constitutes acceptance of the modified terms.

Contact Information

If you have any questions about these Terms of Service or need assistance with our mobile top up services, please contact us:

Email: support@gruporojashernandez.com

Phone: +1 (555) 123-4567

Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

Website: gruporojashernandez.com

Last updated: January 15, 2024 | © 2024 Gruporojashernandez. All rights reserved.